The solution: Elevate
Using Elevate as an independent, secondary ‘failover’ clinical system for use in a BCDR incident
Using Eva’s Elevate platform: you set up your clinic / surgery on the Elevate platform with a single user account (named or a generic email for use in an emergency). This is called the ‘Standby credentials’.
When a BCDR incident happens and the BCDR plan is triggered, an authorised member of practice/ clinic staff would login using the Standby credentials and invite the other team members that are working that day/ moment to ‘join’ their clinic using their NHS Smartcards or email addresses if they do not have Smartcards.
Users would accept the invite and create a new login (if they don’t have one already). This process would take less than 5 minutes on the first occasion, and then be ready for any subsequent sessions.
You would use NHS PDS to search and register your patients in Elevate, use forms and attachments (images, letters etc) to capture clinical and admin data that they collect, send completed consultations back to permanent GP records EMIS/ TPP via GP Connect Doc Send.
Coming soon! ePrescribing using the NHS EPS service is in development now. This will enable you to process acute prescriptions using your ODS and cost centre codes for your practices.
The process of onboarding is simple, as would only involve a few of your staff, with no data migration and limited configuration. The training would be 1-2 hours for site admins. When used within a BCDR incident training would take less than 10 mins for clinical users (who would most likely do it on the day they need it).
- Having a completely independent secondary platform would enhance your wider BCDR/ ISO27001 plan.
- This solution will improve your operational resilience and provide a digital offering that is safer than paper.
- This is a swift and flexible, workable solution to mitigate the inevitable stress and clinical risk of a Clinical system outage.